orders, shipping and returns
ORDERING SHIPPING DELIVERY
orders made before 3pm are sent same day, after 3pm - next day
orders are sent using Royal Mail and usual delivery times are
UK - 1-2 days
Europe - 4-5 days
US - 5-7 working days
- UK orders - are sent 1st class 'signed for'
- International orders - including US AU NZ CA and EU - are sent by tracked airmail
- Please email firstname.lastname@example.org if your delivery doesn't arrive within the usual delivery time.
- you will find a useful currency converter here
Shipping is charged per order, not per item, so the rate shown will only be charged once and cover all items for that order
- current rates are UK - £2.00 EU - £9.75 Rest of the World (inc US, AU, CA) - £13.75
- Payment is processed securely through Roman Cart and PayPal
You can also order by sending the order details with a postal order to - Sharpe Designs, Dolafon Rd, Newtown, Powys, SY16 2AP. As there is no clearing time for postal orders your order will be sent out same day as received. Please add £2.00 for UK p&p.
- We are happy to provide a returns service for our customers, however, the following terms apply:
- Goods must be returned within 10 days. The customer is responsible for all postage and packaging charges
- The goods must be returned unused, tagged, with all original packaging and in a saleable condition.
the return address is
Returns, Sharpe Designs, Dolafon Road, Newtown, Powys, SY16 2AP, UK
- please note: for international
please make sure to include the line RETURNS in the address as this will avoid your item being held up at customs and speed the delivery
- your details are confidential and will not be passed on to any other company or business.
We do our best to ensure the best possible service for our customers so if you have any questions contact us at
- email@example.com or by post at Sharpe Designs, Dolafon Rd, Newtown, Powys, SY16 2AP
enquiries and feedback are always welcome